Fendi Japan, IS&T Coordinator

  • 会社: Fendi Japan
  • 国 / 地域 : Japan
  • 活動分野: ファッション & レザーグッズ
  • 雇用形態: Permanent Job
  • 職: 情報システム
  • 必要な経験: 2年以上
  • リファレンス: FEND01650
  • 公表年月日: 2021年02月02日

Position

The mission of Fendi Japan IS&T Coordinator is to support Fendi Japan users with a stable IT environment for running business.


Profile

1. Experience 

  • 3-5 years of working experience in IT field
  • Experience in retail industry will be an advantage

2. Education

  • Bachelor's degree/Higher Diploma in Computer Science or equivalent
  • Holder of Microsoft Certified Systems Engineer (MCSE) is preferred

3. Personality

  • Mature, pleasant, self-motivated, meticulous and service oriented
  • Able to work independently

4. Skills

  • Hands on experience and knowledge of POS system
  • Knowledge of networking, MS applications, iPhones, IT security, PC/LAN and Windows platform
  • Strong analytical, trustworthy, good communication and interpersonal skills
  • Excellent command of English, both written and oral skills

Additional information

MAIN RESPONSIBILITIES

  • Computer hardware procurement.
  • Submit request to Fendi Helpdesk for new user account creation (email, windows,...) or/and hardware installation
  • Ensures software, hardware and network installs and setup properly for new stores and new office users
  • Maintain and keep the inventory of computers and other IT related devices
  • Prepare end user training materials and documents.
  • Provide IT support on special events such as Family Sales, Fur trunk show, Stock taking.
  • Work with Regional/Corporate team to implement IT projects (eg CRM) and delivery local support (DWH, SAP, etc)
  • Upon necessity, support Store Staffs on weekend coordinating Store staffs with HD. (No Japanese Translator available on weekend)
  • Escalate and route problems to Fendi Helpdesk for ticket creation.
  • Follow up pending helpdesk tickets with Fendi Helpdesk
  • Follow up on faulty hardware and its recovery status with Fendi Helpdesk and local vendor support
  • Conduct Retail Systems support and Office 365 training to new end users

 

応募する

ファッション & レザーグッズ

伝統あるメゾンと新進気鋭のブランドが共存しながら、ユニークな地位を築いています。それぞれのクリエイションはどれも時代を超越した魅力に溢れ、人々の心をとらえます。

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